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Amazon Manager vs. Brand Strategist: Who Leads?

Should an Amazon Manager or Brand Strategist lead your brand? Learn common hiring mistakes and how to choose the right leader for your growth stage.
Connor Gross
Connor Gross
February 6, 2026
Amazon Manager vs. Brand Strategist: Who Leads?
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As brands scale on Amazon, the org chart usually breaks before revenue does.

Sales are growing. Ad spend is climbing. SKUs are multiplying. And suddenly, the question comes up in a leadership meeting: “Do we need a stronger Amazon Manager, or do we need someone to own the brand strategy?”

It’s a fair question, and one we hear constantly from DTC and Amazon-native brands when they’re searching for an ecommerce recruitment agency. The problem isn’t that one role is better than the other. It’s that many companies expect one person to do both, and that’s where growth starts to stall.

Before you make your next hire, it’s worth getting clear on who actually leads, and what leadership means at your stage.

What an Amazon Manager Is Responsible For

An Amazon Manager (sometimes called an Amazon Brand Manager) is a platform specialist. Their job is to make Amazon as a channel perform efficiently, profitably, and consistently.

At a high level, they typically own:

  • Product listing optimization (SEO, images, A+ content)
  • Amazon PPC structure, bids, and optimization
  • Promotions, deals, and pricing execution
  • Inventory coordination and forecasting
  • Account health, compliance, and operational hygiene
  • Performance reporting tied to Amazon metrics

Success is measured in concrete terms:

  • Revenue growth
  • TACOS / ACOS
  • Conversion rate
  • Organic rank stability
  • Ad efficiency

A strong Amazon Manager knows Seller Central inside out. They understand Amazon’s algorithms, how ads interact with organic ranking, and how small changes in listings or pricing affect performance.

But here’s the key distinction: An Amazon Manager is not inherently a business-wide leader. They execute within the channel. They don’t usually define the brand’s long-term direction.

What a Brand Strategist Actually Does

A Brand Strategist operates at a different altitude.Instead of living inside one platform, they look across the entire business and ask higher-order questions:

  • How should this brand be positioned in the market?
  • Which channels deserve investment right now?
  • How do pricing, creative, and messaging ladder up to margin and LTV?
  • What does growth look like next year, not just this quarter?

Their responsibilities often include:

  • Brand positioning and messaging
  • Go-to-market strategy for new products
  • Channel prioritization (Amazon vs. DTC vs. retail)
  • Pricing architecture and margin strategy
  • Creative direction and testing frameworks
  • Alignment between marketing, product, and operations

They care less about daily bid changes and more about directional decisions that shape the business.

A Brand Strategist doesn’t optimize ads. They decide where ads should even exist.

Where Brands Get This Wrong

The most common mistake we see is role compression.

Brands hire an Amazon Manager and expect them to:

  • Define brand positioning
  • Lead product launches end-to-end
  • Decide pricing strategy across channels
  • Direct creative messaging
  • Own long-term growth

Or, they hire a Brand Strategist and expect them to:

  • Manage PPC daily
  • Fix listing issues
  • Troubleshoot inventory problems
  • Understand Amazon’s constantly shifting mechanics

Both scenarios fail. Not because the people are bad, but because the expectations are wrong.

Amazon is a demanding platform. Strategy is a demanding discipline. Asking one role to own both almost always leads to:

  • Tactical wins without strategic clarity
  • Or strategy without executional depth

Either way, growth slows.

Who Should Lead at Different Stages?

The right answer depends entirely on where your business is today.

Early-Stage or Amazon-First Brands

If Amazon is your primary revenue driver and the fundamentals aren’t fully dialed in, the Amazon Manager leads by necessity.

At this stage:

  • Execution matters more than abstraction
  • Cash flow is sensitive to performance swings
  • Ranking, ads, and inventory mistakes are expensive

Leadership often still sits with the founder or GM, but the Amazon Manager is the engine keeping the business moving.

Scaling, Multi-Channel Brands

Once Amazon is established and you’re expanding into DTC, wholesale, or retail, leadership needs to shift. This is where a Brand Strategist becomes essential.

Why?

  • Amazon decisions now affect other channels
  • Pricing conflicts start to matter
  • Creative needs consistency
  • Growth trade-offs become real

Here, the Amazon Manager should still own execution, but within a strategic framework set by the Brand Strategist.

Mature Brands

At scale, these roles separate cleanly.

  • Brand Strategist (or Head of Brand/Growth) sets direction
  • Amazon Manager owns the channel
  • Feedback flows both ways

This is where brands stop reacting and start planning.

Why the Best Brands Separate Strategy from Execution

High-performing brands are very clear about one thing: Leadership is not the same as execution.

When strategy and execution are split properly, Amazon Managers are able to move faster without second-guessing direction, creative aligns more tightly with performance goals, channel conflicts decrease, and decisions become intentional rather than reactive.

This doesn’t always mean hiring two full-time people. For some brands, it looks like:

  • A fractional ecommerce Brand Strategist
  • An interim Head of Growth
  • A consultant setting guardrails while operators execute

The key is clarity. Someone must own the why.

How to Hire the Right Leader (Without Getting Burned)

Before posting a job or talking to recruiters, ask yourself:

  • Who currently makes growth decisions?
  • Are we stuck on execution or direction?
  • What decisions are we avoiding because no one owns them?

Then hire accordingly.

When hiring an Amazon Manager:

  • Look for depth, not vague “strategy”
  • Ask about specific performance outcomes
  • Test their understanding of margin, not just revenue

When hiring a Brand Strategist:

  • Push past buzzwords
  • Ask how they’ve made real trade-offs
  • Look for commercial accountability, not just vision

A major red flag in either role: Someone who claims they can “own everything” without explaining trade-offs.

So… Who Leads?

Here’s the truth most brands don’t want to hear:

  • Amazon Managers lead execution
  • Brand Strategists lead the business

Growth stalls when those lines blur.

At Constant Hire, we help brands define roles before they hire, because the wrong hire at the wrong stage is more expensive than waiting. We place Amazon Managers who know how to win on the platform, and brand leaders who know how to scale beyond it.

If you’re unsure who should lead next, that uncertainty is the signal. And it’s exactly the problem we solve every day.

Connor Gross

Connor Gross helps fast-growing DTC brands and agencies hire top talent across marketing, creative, ops, and sales. From E‑com Managers to TikTok Creators and Heads of Growth, he knows what great looks like — and how to recruit it.

Updated:
February 6, 2026

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