Calming Co Hired A Creative Strategist & Cx Director

Needed To Scale Ads & Decrease Tickets

Calming Co needed a Creative Strategist who could own a brand-new role and had proven success scaling 8-figure DTC brands—finding that mix of creativity and performance is tough.

For the CX Director, they required someone to work in-office 5 days a week and lead ticketing systems like Gorgias, which narrowed the talent pool significantly.

Both roles demanded high-level experience and a fast hiring turnaround.

Direct Response Search – Supplement Experience

To fill both roles, we ran an aggressive outbound recruiting strategy—reaching out to hundreds of candidates and interviewing over 30 top performers across each of these roles.

By actively poaching talent from high-growth DTC brands, we made sure Calming Co saw only the best. Our hands-on process helped us move fast and find two perfect-fit hires.

2 Hires Fast

Both hires have now been thriving in their roles for over 6 months. Since our placements, Calming Co has significantly grown their business—thanks to stronger creative output and a smoother, more efficient customer experience.

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If you are also looking for a creative stragist or a CX talent, check out our dedicated pages: Creative Strategist Recruitment & Ecommerce Customer Experience
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