Hire a Retention Marketer
for Your Ecommerce Brand
Stop Paying a Retention Marketing Agency a Retainer. Bring the LTV Operator In-House.
We help ecommerce founders hire a retention marketer who owns the second order and the third. One in-house operator runs your Klaviyo account, your SMS marketing, your subscription program, and the loyalty programs that compound customer lifetime value month after month. Email, SMS, and lifecycle stop running as three disconnected line items billed by three different vendors.
Risk-free model. First Interviews in 5 Days.
Successful Placements At Top Ecommerce and Consumer Brands
If Your Brand Is Doing $20M and Your Retention Marketing Still Runs on a Klaviyo Welcome Series, You Have an Ownership Problem
Most hiring managers cannot tell the difference between a senior email marketer who has built a welcome series in Klaviyo and a dedicated retention marketer who owns LTV, contribution margin, churn, segmentation, and the customer experience that turns a first-time buyer into a third-time customer. The wrong hire optimizes open rates. The right hire owns repeat purchases.
Why Ecommerce Brands Work With Constant Hire to Recruit Retention Marketers
Your Agency Owns the Klaviyo Account. You Own the Invoice.
You are paying a retention marketing agency a monthly retainer and the strategy lives inside an account manager's head. When they leave, it leaves. You need someone in-house who owns the Klaviyo account, the SMS marketing stack, and the customer data end to end.
Welcome Series Running on Autopilot Since 2023
Your email automation has not been touched in 18 months. Open rates are drifting. Nobody runs A/B tests against the offer, the cadence, or the customer journey. A real retention marketer treats email campaigns and SMS campaigns as a weekly testing operation tied to LTV.
Subscription Program Nobody Personalizes
You launched on Skio or Recharge and every subscriber sees the identical experience. No cohort-based offers, no churn save flows, no upsell logic against purchase behavior. Brands winning subscription retention build different post-purchase paths for different personas, not one generic loyalty program for everyone.
Founders Hiring for Tool Fluency Instead of Revenue Ownership
Your last job description read like a tool checklist. Klaviyo experience, Postscript chops, can build flows in Attentive. That filters down to email operators who execute campaigns and have never owned an LTV target. The role is owning the second order, not building one more flow.
SMS Marketing as a Discount Channel
Your SMS marketing program sends a sitewide promo every two weeks because nobody has built segmentation against purchase history. The list is fatigued, deliverability is dropping, and unit economics get worse. A retention marketer who knows the channel runs SMS as personalization, not coupons.
Zero Cohort Visibility Past Order Two
Your reporting shows last-30-day revenue and a Klaviyo open rate. Nobody is reading cohort curves, modeling LTV by acquisition source, or pulling repeat purchase rate by SKU. You are flying blind past order two. A great retention marketer reads cohort analysis the way a CFO reads a P&L.
We help ecommerce brands hire retention marketers who close every one of these gaps. Not by adding another agency retainer. By bringing the role in-house where the second order actually lives.
First interviews in 5 days. Risk-free model.
When a Full-Time Retention Marketer Actually Makes Sense
You need a full-time retention marketer when your brand is past $20M in annual revenue, or past $10M with a subscription component. Everyone else should stay with a freelancer or fractional.
If you are above the line in the matrix and still paying a retentionmarketing agency a retainer, you are buying the same retention work twice.
First interviews in 5 days. Risk-free model.
What a Great Retention Marketer Actually Looks Like
Our network includes retention marketers who have scaled email, SMS, and subscription programs at 7-, 8-, and 9-figure DTC brands. They are fluent in Klaviyo, Attentive, Postscript, Skio, Recharge, and the Shopify checkout. They understand how segmentation, deliverability, offer architecture, and post-purchase touchpoints roll up into the same LTV number. They read cohort curves, build testing roadmaps against contribution margin, and own the customer experience past order one.
How a Retention Marketer Strengthens Your Existing Team
We find experienced retention marketers who do not replace your team.
They sharpen growth, creative, and brand on the channels where most of your repeat revenue lives.
Aligns with Growth, Performance Marketing & Finance
They close the loop between customer acquisition and customer retention. Cohorts get tagged on day one, post-purchase journeys get personalized by source, and the marketing team finally operates with shared LTV targets. Growth, creative, and lifecycle stop running as three disconnected workstreams.
Owns Email, SMS & the Subscription Experience End to End
They own every owned touchpoint. Klaviyo flows, SMS campaigns, the Shopify checkout upsell, the subscription portal, the loyalty programs, the win-back journeys. The customer experience past order one stops feeling like vendor outputs stitched together and starts running as one connected program.
Runs Cohort Analysis, Offer Testing & Revenue Reporting
They own the data layer connecting retention to the rest of the business. Cohort curves get pulled weekly. Offer tests get briefed against contribution margin, not open rates. KPIs roll up into one dashboard. Your existing customer base becomes a forecastable revenue engine.
Our Retention Marketer Hiring Process
1 Client Intake Call
We start with a structured intake to define the role before sourcing begins. That includes clarifying whether you need a full-stack retention marketer who owns email, SMS, subscription, and loyalty programs end to end, a more specialized hire like a Klaviyo expert focused on email automation, or a senior retention marketing manager with subscription experience inside Skio or Recharge.
We map your current setup. Which agency relationships exist, what is running inside Klaviyo and your SMS marketing platform today, how your subscription program is structured, where the ownership gaps are. You define the LTV objective. We architect the hiring profile around it.
2 First Interviews in 5 Days
Within five business days, we present pre-vetted candidates aligned to your brief. Each profile is screened for the skill set that actually matters: hands-on ownership of Klaviyo, fluency in Attentive or Postscript, cohort analysis depth, subscription experience inside Skio or Recharge, offer and CRO testing chops, and a working command of the metrics that drive LTV and contribution margin.
We prioritize operators who came up running retention in-house at other ecommerce brands, not generalist email marketers with a Klaviyo certificate. You meet qualified talent fast. We maintain the quality bar throughout the search.
3 Weekly Refinement
Hiring for retention rewards iteration. We provide a shared portal to track candidates, feedback, and interview stages in one place, and we run weekly alignment calls to recalibrate in real time.
Each week, we tighten the profile based on what you learn in interviews. If you need someone stronger on subscription, deeper on SMS marketing, or with real experience building loyalty programs from scratch, we adjust immediately. You focus on evaluating fit. We refine the search.
4 White-Glove Talent Solutions
We handle the operational lift: interview scheduling, structured reference checks, technical assessments tailored to your Klaviyo and Shopify environment, and compensation benchmarking for retention roles at your stage and category.
We also build a customized offer template and provide market guidance on salary bands, equity, and benefits. From first interview to signed acceptance, we run the process end to end.
Case Studies
First interviews in 5 days. Risk-free model.
Why We Are The Preferred Retention Marketer Recruitment Partner
Time to first interview
Role specialization
Candidate pool
Vetting depth
Cost model
What you own after the engagement
Ecommerce Expertise
Why Working With Constant Hire to Hire Retention Marketers
Hyper-Specialized Ecommerce Focus
We are not a generalist staffing agency filling email marketing roles across SaaS, fintech, and ecommerce at the same time. We recruit exclusively for ecommerce and consumer brands, and we know the difference between an email operator and a retention marketer who can own LTV, subscription, and loyalty programs as one connected operation. That specialization is why our placements stick.
Active Network of Retention Operators
We do not post a job description and wait. We have built direct relationships with retention marketers across the US, in New York, Los Angeles, and fully remote, including passive candidates not actively on the market. Our network includes ex-agency operators who moved in-house, senior retention managers from recognized DTC brands, and subscription specialists who have run programs through inflection points. You get access to these operators before your competitors do.
Deep Understanding of the Role
Our recruiters know what tools a great retention marketer uses every day. Klaviyo, Attentive, Postscript, Skio, Recharge, Shopify, review collection platforms, and the BI stack that modern retention operations run on. We vet for the full skill set, including cohort analysis fluency, copywriting and creative judgment, data-driven decision-making, and the project management chops to run a weekly testing operation against an LTV target.
Speed & Risk-Free Hiring
A hiring process built for the pace of ecommerce. We present candidates in 5 days on a contingent basis. No retainers, no upfront fees, no commitment until you make a hire that sticks. That is how you build a retention function at the speed the business demands.
What DTC Experts Are Saying About Us
If you're looking for a bad ass recruiter for roles like Head of Growth, Director of Performance Creative, Ops, he's your guy.
Read more
First interviews in 5 days. Risk-free model.
Specialized Retention Marketer Talent Solutions
This role complements rather than replaces full-service retention marketing agency engagements during transition periods, but past $20M most brands are better off bringing the operator in-house. Whether you are based in New York, Los Angeles, or running a fully remote ecommerce team, we find the retention marketer your brand needs.
Let's Find the Retention Marketer
Your Brand Needs to Own LTV Past $20M
15-30 minutes • No Obligation • First interviews in 5 days • Contingent model